Arkansas WebIZ Help Desk Arkansas WebIZ Help Desk
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Information for Arkansas residents (non-medical)
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WebIZ Reminder/Recall Training

Category: WebIZ Trainings

This document outlines the steps on completing a reminder/recall report in WebIZ.

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Rules and Regulations Pertaining to Immunization Reporting

Category: WebIZ Access and Help

This document is the Arkansas State Law pertaining to Immunization Reporting to the state IIS, WebIZ.

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WebIZ Reports Training

Category: WebIZ Trainings

This training provides an overview of reports available in WebIZ.

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How to submit a ticket

Category: WebIZ Access and Help

Ticket System for WebIZ http://adhimmiregistry.hesk.com/ Above is the link for the Hesk Ticketing system. Any problems you may encounter on the Web IZ and/or any questions that may pop up can be addre...

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IP Address Error

Category: WebIZ Access and Help

Please communicate the following to your IT department: The error is most likely a result of multiple IP addresses. If your clinic uses multiple IP addresses but both are not mapped to a single public...

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How do I find more training in WebIZ?

Category: WebIZ Trainings

Look for the Reports tab on your left in the grey task column. Once in Reports, please find the section titled:  Arkansas WebIZ Training Material and Documents Then find the report titled: WebIZ Modul...

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Vaccine Payback Instructions

Category: WebIZ and the VFC Program

Instructions on how to pay back borrowed vaccine doses in WebIZ.

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What is in the School module?

Category: WebIZ Trainings

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Convert Jpg to PDF

Category: WebIZ Access and Help

https://www.wikihow.com/Convert-JPG-to-PDF

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Download Chrome

Category: WebIZ Access and Help

Chrome Installer https://www.google.com/chrome/browser/desktop/index.html      

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Ticket links and descriptions

Category: Knowledgebase

Please click on the attachment for Links and descriptions of each ticket category

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Immunization Documentation Tips

Category: HL7 Information

Helpful tips on searching patients, editing patient demographics, adding historical vaccinations, documenting vaccinations, etc.

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HL7 Documentation Quick Sheet

Category: HL7 Information

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Helpdesk Staff List

Category: WebIZ Access and Help

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Where do I get information on vaccines needed for international travel?

Category: Information for Arkansas residents (non-medical)

The Arkansas Department of Health does not provide immunizations for travelers.   Please view the list of International Travel Physicians who provide immunizations for travelers here: https://healthy....

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Do I need an appointment at my ADH local health department to get my child their required vaccinations?

Category: Information for Arkansas residents (non-medical)

Do I need an appointment at my ADH local health department to get my child their required vaccinations? Yes, please call your local health unit <https://healthy.arkansas.gov/health-units/> to sc...

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