Changes

Please be aware that we have made changes to each ticket category to better serve you.

It is very important that you select the correct ticket category in order for us to help you!

Enrollments

FACILITY

If a new facility is being created, we ask that a completed facility enrollment form be submitted on a helpdesk ticket under "I need to enroll my facility".

*Facility enrollments are only completed once (unless the clinic moves out of its existing county). Facility enrollments do not receive log in information.

USER

If a new user is being enrolled, we ask that a completed user enrollment form be submitted on a helpdesk ticket under "I need to complete a user enrollment".

*User enrollments can be filled out by anyone in your organization that needs access. User access in WebIZ is tailored around the end users job title within the facility.
**Medical Professionals within your facility that do not need to access the WebIZ, but need their name to be listed as "administered by" and "prescribed by" may enroll as non-Interactive user and they will not receive log in information.

 PLEASE MAKE SURE THAT ALL USER ENROLLMENTS ARE SUBMITTED BY THE EMPLOYEE REQUESTING ACCESS! WE CANNOT ENROLL A USER AND SEND CONFIDENTIAL LOG IN INFORMATION TO A 3rd PARTY.