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When submitting a ticket, please make sure you are choosing the correct ticket category.
When you click on submit a ticket, you will be directed to a page where it asks what can we help you with?
Please pay attention to the list and select the appropriate category for your issue.
Failure to select the appropriate category could result in prolonged wait times/responses as your request may be sent to the wrong department for resolution.
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WebIZ Enrollment help for Providers
FACILITY ENROLLMENT:
If your facility has never enrolled in WebIZ, you will need to complete a FACILITY enrollment form. A facility enrollment must be on file before any USER accounts are created. Facilities must be enrolled to associate USER accounts to them, but you will not get log in credentials for a facility account.
USER ENROLLMENTS: There are 2 types of user enrollment forms.
1. The "New USER enrollment form" is for new hires that will need to log into the registry to chart vaccines, update demographics, handle inventory issues, and print records for patients. This form MUST be completed, signed, and sent into the Helpdesk by the individual requesting access. Enrollments submitted by anyone else will be turned away.
2. The "Non-Interactive User enrollment form" is for Doctors, APN's, & Nurses that will need to show up in the drop down boxes for charting, but will never log onto WebIZ themselves. This form can be filled out by anyone in the facility as long as the user being added is aware. We do not send personal log in credentials to these accounts so we can accept these enrollments by entities other than the enrollee. Users that are enrolled under this form will NOT be able to log into the registry for any reason.
Enrollment forms are available to download on our Knowledgebase below. Please select the "Latest articles" category and then click on the "WebIZ Enrollment Forms" article. The each version of enrollment form is available for download at the bottom of the article .